AI agent development services
AI agent development services that automate real work
An AI agent is software that uses a large language model to understand a request, decide the steps needed, and act through your systems, such as replying to a customer, updating a record or drafting a document. e-KHOOL builds custom AI agents on AIRA, its enterprise AI agent platform, connected to your data and governed by your rules.
AI implementations delivered for
What is an AI agent?
A chatbot answers questions. An AI agent also plans the steps and takes action in your systems, within rules you set. Every agent we build has clear tools, data access and hand-off rules.
- Acts through your CRM, ERP, helpdesk and documents
- People approve any sensitive action
- Operations agents can be read-only: the NOC triage assistant groups alerts and suggests the runbook, and operators take every action
- Every step logged on AIRA
AI agents we build
Each agent is designed around one workflow, with clear tools, data access and hand-off rules.
Customer support agents
Answer questions from your knowledge base and hand complex cases to people.
HR and employee agents
Handle policy questions, onboarding steps and leave requests.
Sales agents
Qualify leads, prepare account briefs and draft follow-ups in your CRM.
Operations agents
Process forms, invoices and tickets across your internal tools.
Document and knowledge agents
Search, summarise and answer from contracts, policies and reports.
Voice agents
Answer and route calls with natural speech.
24 agents our clients run today
Each client rolled out eight AIRA agent templates, chosen for its own daily work. Here they are, with the teams that use them.
Private AI · up to 150 staff
Entirety Technologies
- Proposal and tender agent · Sales, bids
- AI factory sizing assistant · Engineering
- Financing scenario assistant · Finance
- Project delivery copilot · Delivery
- SOC/NOC triage assistant · Operations
- Contracts and compliance analyst · Legal
- Knowledge and policy helpdesk · All staff
- Executive briefing assistant · Leadership
IT infrastructure and managed services
General Technologies
- Proposal and tender agent · Sales, bids
- Infrastructure design assistant · Solutions
- Cloud migration assistant · Cloud team
- Project delivery copilot · Delivery
- NOC triage assistant · NOC
- Backup and DR assistant · Infrastructure
- Knowledge and policy helpdesk · All staff
- Service reporting assistant · Service managers
ERP, LMS and software, Ethiopia
Tria PLC
- Proposal and tender agent · Sales, bids
- Requirements analyst · Business analysts
- ERP implementation assistant · ERP team
- Learning platform assistant · LMS team
- Development and QA assistant · Developers, QA
- Customer support assistant · Support
- Project delivery copilot · Project managers
- Business insights assistant · Leadership
Why build agents with e-KHOOL
Agents that are safe, affordable and owned by your team, not one-off scripts.
One secure platform
Every agent runs on AIRA, with shared security, logging and monitoring.
Private deployment available
Sensitive data stays on your own servers or cloud account.
Cost optimisation built in
Token, caching and model-routing tuning keeps agents affordable at scale.
Human approval where it matters
Any action that changes data or contacts a customer can require sign-off.
How we develop an AI agent
A first production agent typically takes about 1 month.
- 01
Pick the workflow
One process with clear volume, rules and a measurable outcome.
- 02
Design the agent
Goal, tools, data access, guardrails and hand-off to people.
- 03
Build and connect
Developed on AIRA and integrated with your CRM, ERP, helpdesk or databases.
- 04
Test and evaluate
Run against real cases and measure accuracy before go-live.
- 05
Launch and improve
Deploy, monitor and refine from real usage.
AI agents in production
Five companies running AIRA agents across their teams.
AI agent development FAQs
What is AI agent development?
AI agent development is designing, building and deploying software agents that use AI models to complete tasks on their own within defined rules and tools.
How is an AI agent different from a chatbot?
A chatbot mainly answers questions. An AI agent can also plan steps and take actions in other systems, such as creating a ticket or updating a record.
How long does it take to build an AI agent?
A first production agent for one workflow typically takes about 1 month, depending on the use case, integrations and testing.
How much does AI agent development cost?
It depends on the workflow, integrations and deployment model. We give a customised quote after a scoping call.
Are AI agents safe to use with company data?
Yes, when they run with limited permissions, audit logs and human approval for sensitive actions. All three are standard in agents we build on AIRA.
Can our team build more agents later?
Yes. AIRA's no-code builder lets your team configure and extend agents and workflows. Entirety Technologies, General Technologies and Tria PLC each extend their eight templates themselves.
Which agent do clients start with?
All three of our case study clients included a proposal and tender agent, a project delivery copilot and a knowledge and policy helpdesk. They save time in almost every services business.
Start with one agent
Tell us which process you want to automate. A solutions lead will reply within 1 business day.
- No obligation scoping call
- Customised pricing for your scope
- Or email sales@ekhool.com
Put AI agents to work in your teams
Start with one workflow and a first production agent in about 1 month.
