Our e-khool standard ensures the full payment for participation in a program during user registration. The user is responsible for checking the accuracy of the program enrolled in, and evaluating the relevancy, and suitability of the enrolled program. Kindly, make sure that the program once enrolled is non-transferable.
Users are suggested to have effective internet access, and a valid payment mode to pay for any program, or any services, or products offered by e-khool through the platform. We assure you that payments done through credit card, or any other modes are highly confidential as e-khool never stores your credit card, or any other credentials restricted by the Reserve Bank of India (RBI) for processing payment. Additionally, e-khool has partnered with payment gateways for your payments towards the services.
Meanwhile, users agree that when e-khool's third-party payment provider stores any kind of your credentials, e-khool will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store the credentials. Under such circumstances, any kind of information loss, or any other losses incurred by you as a cause of misusing your credentials from the third-party payment provider will be solely a loss incurred by you.
We keep changing, and improving our services constantly by adding, or removing functions, features, or requirements, and in addition, there is a possibility of suspending, or stopping service altogether. Accordingly, e-khool may terminate any of your undertaken service irrespective of any reason. Upon termination of your paid Service, refunding options may be available as assessed on a per-case basis solely at the discretion of e-khool.
We never entertain refunding the payment under any circumstances, and any request for a fee refund is accepted.
We believe that together with our customers, we are creating a new generation of learning platforms fuelled by artificial intelligence and micro-services architecture.