Learning management system

Support

We assist our clients at every time. It includes assistance in planning, installation, training, troubleshooting, maintenance, and upgrading. We provide live phone support, online chat, email support, social media, and technical support to our clients. Our team of client support convey high-quality service to guarantee your success.

Clients support

Technical support is a service provided to help our clients to resolve any technical problems that they may have with a product or service.

We offer 24/7 technical support.

Quick Response

Provide clear clarification regarding any technical doubts

Clear Communication

Improve customer interactions

Provided a way to get feedback to fulfil their requirements

End user support

The specialists of our support team identifies the issues and queries of end user very accurately and quickly to solve the technical clarifications through

Telephone inquiries

Respond to emails and

Clear communication skills

Guide them to install software packages and respond to queries regarding network systems.

Python

ReactJS

PHP

React Native

MySQL

AWS

PHONE SUPPORT

Clients/End users can speak directly to the technical person over the phone. Phone Support is often used for queries, clarifications, and etc.

ONLINE CHAT

The client support representative could also trigger a chat session with the web visitor based on the requirements. Chat support assists both the parties with language barriers as they may be able to use an online translation service for communicate. It is often used for enquiries, complaint registration, tech support etc.

EMAIL SUPPORT

Clients and end users can receive our responses through mail for the queries regarding subscription, exams, online seminar, troubleshooting and complaint retc.

SOCIAL MEDIA

Clients/End users are able to ask questions, register complaints, clarify doubts etc. via interacting with the company’s employees throughout these platforms.

Technology